7-11 delivery robots are hitting the streets in West Hollywood, California, with plans to move to other locations in the near future.
- 7-11 has partnered with Serve Robotics to test robotic delivery in West Hollywood.
- The robots can carry up to 50 liters, have enough space for four pizza boxes, and come equipped with beverage holders to stabilize drinks during delivery.
- The robots can run autonomously to their destination or can be controlled remotely. When arriving at its delivery destination, customers must type in the code from the ordering app to retrieve the order.
Why it’s news
7-11 is easing labor demands and lowering emissions by testing out robotic delivery in West Hollywood, California, with plans to expand to other locations.
Customers who order delivery from 7-11 convenience stores in West Hollywood will have the option to select robotic delivery through the company’s partnership with Serve Robotics.
The robotics can carry up to 50 liters, four pizza boxes, and drinks to customers within the delivery limits.
The convenience store chain can combat potential labor problems by using delivery robots to replace human services. Robots have proved to perform as well or better than humans in some cases.
With over 20,000 deliveries completed, Serve Robotics says it “has attained exceptional on-time delivery, fulfillment, and customer satisfaction metrics.”
The robots are electric and give off less pollution than a combustion engine vehicle would, making the same delivery.
The two companies have not stated when the robots may be available in other locations but are hoping to offer the services elsewhere in the near future.