Comcast is gaining competition as T-Mobile enters the broadband space.
- Comcast has been the number-one service in the internet sector for years, but now T-Mobile has entered the space and is taking customers away.
- T-Mobile now has 2 million home-internet customers in the U.S., causing competition for Comcast.
- The company continues to take customers away from the internet provider, offering up to $750 to customers who break their Comcast contracts.
- This hit comes as Comcast continues to raise prices, frustrating customers and to cause them to abandon the company and move internet service to T-Mobile 5G network.
Why it’s news
Comcast has run its business like a monopoly for the last few years—hiking prices and making customers pay ridiculous fees because customers will pay top dollar for good service.
There weren’t any quality internet providers compared to Comcast, so customers were stuck paying the high prices, reports Daniel Kline in TheStreet.com, but now T-Mobile has stepped into the broadband space and is stealing Comcast customers.
T-Mobile now has 2 million home-internet customers in the U.S., many of who switched to the service from Comcast.
“More than half of T-Mobile’s 2 million home-internet customers come from Big Cable companies like Comcast. And they’re happier now,” says T-Mobile.
The company is now trying to rack in even more customers by offering a holiday special of up to $750 for customers who break their Comcast contract and switch to T-Mobile internet.
“Xfinity customers are … hungry for a better option—and now they have one with T-Mobile 5G Internet,” says T-Mobile Marketing President Mike Katz. “At a time when Comcast is locking customers into contracts and increasing their costs, the Un-carrier is here to provide people with a new option that’s free from contracts, packed with value, and finally giving Big Internet some real competition.”